At Cora AI, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and disclose your information as described in this Privacy Policy.
Remember that your use of Cora AI’sServices is at all times subject to our Terms of Use, which incorporates thisPrivacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
You may print a copy of this Privacy Policy by:
As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on the Cora AI website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the PrivacyPolicy have been posted, that means you agree to all of the changes.
Privacy Policy Table of Contents
What this Privacy Policy Covers
Personal Data
- Categories ofPersonal Data We Collect
- Our Commercial or Business Purposes for Collecting Personal Data
- OtherPermitted Purposes for Processing Personal Data
- Categories ofSources of Personal Data
How We Disclose Your Personal Data
Tracking Tools and Opt-Out
Data Security
Personal Data of Children
OtherState Law Privacy Rights
EuropeanUnion, United Kingdom, and Swiss Data Subject Rights
ContactInformation
What this Privacy PolicyCovers
This Privacy Policy covers how we treat Personal Data thatwe gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.
Personal Data
Categories of Personal Data WeCollect
This chart details the categories of Personal Data that we collect and have collected over the past 12 months:
Our Commercial or BusinessPurposes for Collecting Personal Data
· Providing, Customizing and Improving theServices
o Creating and managing your account or other userprofiles.
o Providing you with the products, services orinformation you request.
o Meeting or fulfilling the reason you providedthe information to us.
o Providing support and assistance for theServices.
o Improving the Services, including testing,research, internal analytics and product development.
o Personalizing the Services, website content andcommunications based on your preferences.
o Doing fraud protection, security and debugging.
o Carrying out other business purposes stated whencollecting your Personal Data or as otherwise set forth in applicable dataprivacy laws.
· Marketing the Services
o Marketing and selling the Services.
· Corresponding with You
o Responding to correspondence that we receivefrom you, contacting you when necessary or requested, and sending youinformation about Cora AI or the Services.
o Sending emails and other communicationsaccording to your preferences.
Other Permitted Purposes for ProcessingPersonal Data
In addition, each of the above referenced categories ofPersonal Data may be collected, used, and disclosed with the government,including law enforcement, or other parties to meet certain legal requirementsand enforcing legal terms including: fulfilling our legal obligations underapplicable law, regulation, court order or other legal process, such aspreventing, detecting and investigating security incidents and potentiallyillegal or prohibited activities; protecting the rights, property or safety ofyou, Cora AI or another party; enforcing any agreements with you; responding toclaims that any posting or other content violates third-party rights; andresolving disputes.
We will not collect additional categories of Personal Dataor use the Personal Data we collected for materially different, unrelated orincompatible purposes without providing you notice or obtaining your consent.
Categories of Sources ofPersonal Data
We collect Personal Data about you from the followingcategories of sources:
· You
o When you provide such information directly tous.
▪ Whenyou create an account or use our interactive tools and Services.
▪ Whenyou voluntarily provide information in free-form text boxes through theServices or through responses to surveys or questionnaires.
▪ Whenyou send us an email or otherwise contact us.
o When you use the Services and suchinformation is collected automatically.
▪ ThroughCookies (defined in the “Tracking Tools and Opt-Out” section below).
▪ Ifyou download and install certain applications and software we make available,we may receive and collect information transmitted from your computing devicefor the purpose of providing you the relevant Services, such as informationregarding when you are logged on and available to receive updates or alertnotices.
· Third Parties
o Third-Party Credentials
▪ Ifyou provide your third-party account credentials, such as your social networkaccount credentials, to us or otherwise sign in to the Services through athird-party site or service, some content and/or information in those accountsmay be transmitted into your account with us.
How We Disclose Your PersonalData
We disclose your Personal Data to the categories of serviceproviders and other parties listed in this section. Depending on state lawsthat may be applicable to you, some of these disclosures may constitute a “sale”of your Personal Data. For more information, please refer to the state-specificsections below.
· Service Providers. These parties help usprovide the Services or perform business functions on our behalf. They include:
o Hosting, technology and communication providers.
o Analytics providers for web traffic or usage ofthe site.
o Securityand fraud prevention consultants.
· Parties You Authorize, Access orAuthenticate.
Legal Obligations
We may disclose any Personal Data that we collect withthird parties in conjunction with any of the activities set forth under “OtherPermitted Purposes for Processing Personal Data” section above.
Business Transfers
All of your Personal Data that we collect may betransferred to a third party if we undergo a merger, acquisition, bankruptcy orother transaction in which that third party assumes control of our business (inwhole or in part).
Data that is Not Personal Data
We may create aggregated, de-identified or anonymized datafrom the Personal Data we collect, including by removing information that makesthe data personally identifiable to a particular user. We may use suchaggregated, de-identified or anonymized data and disclose it with third partiesfor our lawful business purposes, including to analyze, build and improve theServices and promote our business, provided that we will not disclose such datain a manner that could identify you.
Tracking Tools and Opt-Out
The Services use cookies and similar technologies such aspixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) toenable our servers to recognize your web browser, tell us how and when youvisit and use our Services, analyze trends, learn about our user base andoperate and improve our Services. Cookies are small pieces of data– usuallytext files – placed on your computer, tablet, phone or similar device when youuse that device to access our Services. We may also supplement the informationwe collect from you with information received from third parties, includingthird parties that have placed their own Cookies on your device(s).
Please note that because of our use of Cookies, theServices do not support “Do Not Track” requests sent from a browser at thistime.
We use the following types ofCookies:
· Essential Cookies. Essential Cookies arerequired for providing you with features or services that you have requested.For example, certain Cookies enable you to log into secure areas of ourServices. Disabling these Cookies may make certain features and servicesunavailable.
· Functional Cookies. Functional Cookiesare used to record your choices and settings regarding our Services, maintainyour preferences over time and recognize you when you return to our Services.These Cookies help us to personalize our content for you, greet you by name andremember your preferences (for example, your choice of language or region).
· Performance/Analytical Cookies.Performance/Analytical Cookies allow us to understand how visitors use ourServices. They do this by collecting information about the number of visitorsto the Services, what pages visitors view on our Services and how long visitorsare viewing pages on the Services. Performance/Analytical Cookies also help usmeasure the performance of our advertising campaigns in order to help usimprove our campaigns and the Services’ content for those who engage with ouradvertising. For example, Google LLC (“Google”) uses cookies in connection with its Google Analyticsservices. Google’s ability to use and disclose information collected by GoogleAnalytics about your visits to the Services is subject to the Google AnalyticsTerms of Use and the Google Privacy Policy. You have the option to opt-out ofGoogle’s use of Cookies by visiting the Google advertising opt-out page atwww.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-onat https://tools.google.com/dlpage/gaoptout/.
You can decide whether or not to accept Cookies through your internetbrowser’s settings. Most browsers have an option for turning off the Cookiefeature, which will prevent your browser from accepting new Cookies, as well as(depending on the sophistication of your browser software) allow you to decideon acceptance of each new Cookie in a variety of ways. You can also delete allCookies that are already on your device. If you do this, however, you may haveto manually adjust some preferences every time you visit our website and someof the Services and functionalities may not work.
To explore what Cookie settings are available to you or tomodify your preferences with respect to Cookies, you can access your Cookiemanagement settings by clicking here. To find out more information aboutCookies generally, including information about how to manage and deleteCookies, please visit http://www.allaboutcookies.org/ or https://ico.org.uk/for-the-public/online/cookies/if you are located in the European Union.
Data Security
We seek to protect your Personal Data from unauthorizedaccess, use and disclosure using appropriate physical, technical, organizational and administrativesecurity measures based on the type of Personal Dataand how we are processing that data. You should also help protect your data byappropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to yourcomputer or device and browser; and signing off after you have finishedaccessing your account. Although we work to protect the security of your account and other data that wehold in our records, please be aware that no method of transmitting data overthe internet or storing data is completely secure.
DataRetention
We retain Personal Data about youfor as long as necessary to provide you with our Services or to perform our business orcommercial purposes for collecting your Personal Data. When establishing aretention period for specific categories of data, we consider who we collectedthe data from, our need for the Personal Data, why we collected the PersonalData, and the sensitivity of the Personal Data. In some cases we retainPersonal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputesor collect fees owed, or is otherwise permitted or required by applicable law,rule or regulation. We may further retaininformation in an anonymous or aggregated form where that information would notidentify you personally.
For example:
· We retain your profileinformation and credentials for as long as you have an account with us.
· We retain your device/IPdata for as long as we need it to ensure that our systems are working appropriately,effectively and efficiently.
Personal Dataof Children
As noted in the Terms of Use, we do notknowingly collect or solicit Personal Data from children under 18 years of age;if you are a child under the age of 18, please do not attempt to register foror otherwise use the Services or send us any Personal Data. If we learn we havecollected Personal Data from a child under 18 years of age, we will delete thatinformation as quickly as possible. If you believe that a child under 18 yearsof age may have provided Personal Data to us, please contact us at support@cora.ai.
Other StateLaw Privacy Rights
CaliforniaResident Rights
Under California Civil Code Sections1798.83-1798.84, California residents are entitled to contact us to prevent disclosureof Personal Data to third parties for such third parties’ direct marketing purposes; in orderto submit such a request, please contact us at support@cora.ai.
Your browser may offer you a “Do Not Track” option, which allows you to signal tooperators of websites and web applications and services that you do not wishsuch operators to track certain of your online activities over time and acrossdifferent websites. Our Services do not support Do Not Track requests at thistime. To find out more about “Do Not Track,” you canvisit www.allaboutdnt.com.
NevadaResident Rights
Please note that we do not currentlysell your Personal Data as sales are defined in Nevada Revised Statutes Chapter603A.
EuropeanUnion and United Kingdom Data Subject Rights
EU and UKResidents
If you are a resident of theEuropean Union (“EU”), United Kingdom (“UK”), Lichtenstein, Norway or Iceland, you may have additionalrights under the EU or UK General Data Protection Regulation (the “GDPR”) withrespect to your Personal Data, as outlined below.
For this section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but“Personal Data” generally means information that can be used to individuallyidentify a person, and “processing” generally covers actions that can beperformed in connection with data such as collection, use, storage anddisclosure. Cora AI will be the controller of your Personal Data processed inconnection with the Services.
If there are any conflicts betweenthis section and any other provision of this Privacy Policy, the policy orportion that is more protective of Personal Data shall control to the extent ofsuch conflict. If you have any questions about this section or whether any ofthe following applies to you, please contact us at support@cora.ai. Note that we may also process Personal Data of our customers’ end users or employees in connectionwith our provision of certain services to customers, in which case we are theprocessor of Personal Data. If we are the processor of your Personal Data(i.e., not the controller), please contact the controller party in the firstinstance to address your rights with respect to such data.
Personal Data We Collect
The “Categories of Personal Data We Collect”section above details the Personal Data that wecollect from you.
Personal DataUse and Processing Grounds
The “Our Commercial or Business Purposes for Collecting PersonalData” section aboveexplains how we use your Personal Data.
We will only process your PersonalData if we have a lawful basis for doing so. Lawful bases for processinginclude consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further describedbelow.
· Contractual Necessity: We process thefollowing categories of Personal Data as a matter of “contractual necessity”, meaning that we need to process the data to perform underour Terms of Use with you, which enables us to provide you with the Services.When we process data due to contractual necessity, failure to provide suchPersonal Data will result in your inability to use some or all portions of theServices that require such data.
o Listall categories of Personal Data processed for contractual necessity
· Legitimate Interest: We process thefollowing categories of Personal Data when we believe it furthers thelegitimate interest of us or third parties:
o Listall categories of Personal Data processed for legitimate interest
o We may also de-identifyor anonymize Personal Data to further our legitimate interests.
Examples of these legitimateinterests include (as described in more detail above):
o Providing,customizing and improving the Services.
o Marketingthe Services.
o Correspondingwith you.
o Meetinglegal requirements and enforcing legal terms.
o Completingcorporate transactions.
· Consent: In some cases, weprocess Personal Data based on the consent you expressly grant to us at thetime we collect such data. When we process Personal Data based on your consent,it will be expressly indicated to you at the point and time of collection.
· Other Processing Grounds: From time to time wemay also need to process Personal Data to comply with a legal obligation, if itis necessary to protect the vital interests of you or other data subjects, orif it is necessary for a task carried out in the public interest.
DisclosingPersonal Data
The “How We Disclose Your Personal Data” section above details how wedisclose your Personal Data with third parties.
EU, UK andSwiss Data Subject Rights
You have certain rights with respectto your Personal Data, including those set forth below. For more information about theserights, or to submit a request, please email us at support@cora.ai. Please notethat in some circumstances, we may not be able to fully comply with yourrequest, such as if it is frivolous or extremely impractical, if it jeopardizesthe rights of others, or if it is not required by law, but in thosecircumstances, we will still respond to notify you of such a decision. In somecases, we may also need you to provide us with additional information, whichmay include Personal Data, if necessary to verify your identity and the natureof your request.
· Access: You can request moreinformation about the Personal Data we hold about you and request a copy ofsuch Personal Data. You can also access certain of your Personal Data bylogging on to your account.
· Rectification: If you believe thatany Personal Data we are holding about you is incorrect or incomplete, you canrequest that we correct or supplement such data. You can also correct some ofthis information directly by logging on to your account.
· Erasure: You can request thatwe erase some or all of your Personal Data from our systems.
· Withdrawal of Consent: If we are processingyour Personal Data based on your consent (as indicated at the time ofcollection of such data), you have the right to withdraw your consent at anytime. Please note, however, that if you exercise this right, you may have tothen provide express consent on a case-by-case basis for the use or disclosureof certain of your Personal Data, if such use or disclosure is necessary toenable you to utilize some or all of our Services.
· Portability: You can ask for acopy of your Personal Data in a machine-readable format. You can also requestthat we transmit the data to another controller where technically feasible.
· Objection: You can contact us tolet us know that you object to the further use or disclosure of your PersonalData for certain purposes, such as for direct marketing purposes.
· Restriction of Processing: You can ask us torestrict further processing of your Personal Data.
· Right to File Complaint: You have the right tolodge a complaint about Cora AI'S practices with respect to your Personal Datawith the supervisory authority of your country or EU Member State. A list ofSupervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.
Transfers ofPersonal Data
The Services are hosted and operatedin the United States (“U.S.”) through Cora AI and its serviceproviders, and if you do not reside in the U.S., laws in the U.S. may differfrom the laws where you reside. By using the Services, you acknowledge that anyPersonal Data about you, regardless of whether provided by you or obtained froma third party, is being provided to Cora AI in the U.S. and will be hosted onU.S. servers, and you authorize Cora AI to transfer, store and process yourinformation to and in the U.S., and possibly other countries. In somecircumstances, your Personal Data may be transferred to the U.S. pursuant to adata processing agreement incorporating standard data protection clauses.
ContactInformation
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your PersonalData or your choices and rights regarding such collection and use, please donot hesitate to contact us at:
· cora.ai
· support@cora.ai
· 650 Castro St Ste 120 PMB92997, Mountain View, California 94041
